Question 1

Who can enjoy a Love Velo self-guided holiday?

Accepted Answer

Anyone who enjoys riding, is relatively healthy and happy to explore our self guided routes.

Question 2

Who can enjoy a Love Velo guided holiday?

Accepted Answer

You need to be able to ride the distances advertised across consecutive days. If you’re on a hybrid or e-biking holiday, the distances and elevations are much shorter than a road cycling holiday. We recommend that you read the day by day itinerary to check whether the distances and elevations are appropriate for you.

Question 3

What bikes do you provide?

Accepted Answer

This entirely depends on the tour you book. On our road cycling holidays, the standard bike will be a full carbon road bike with either a 105 or Ultegra groupset, depending on what the manufacturers have delivered for the year. We are able to organise DI2s, disc brakes and upgraded bikes. For touring trips, the bike provided will be a hybrid touring bicycle, with flat handlebars, a saddle designed for comfort rather than speed, mudguards and a pannier rack. We also offer electric bicycles on many of our tours which are available at a small supplement for both road and hybrid e-bikes.

Question 4

What do the bikes come with?

Accepted Answer

Most bikes come with a mini pump, spare tube and tyre levers. However, this is dependant on destination so please check before you travel, and we always recommend bringing your own mini pump just in case.

Question 5

How will I navigate the routes?

Accepted Answer

We will provide you with digital routes, all of which are held as part of an ‘Experience’ online. You will be able to navigate these from your phone or download to a GPS enable device such as a Garmin or Wahoo. The ‘Experience’ provides all your routes, named by location, distance and elevation, as well as a guide for each route. The guide will give you a description of each daily route, as well as giving you our top tips for the day such as the best cafe stops, places to see or towns to visit. You will be able to access your Experience before travel to view the routes and check out where you’re going, to make the most of your time on holiday.

Question 6

Do I have to wear a helmet whilst cycling?

Accepted Answer

We strongly encourage all of our guests to wear a helmet. Laws regarding helmets can vary from country to country, so it is also advisable to check this in advance.

Question 7

Do love velo provide helmets?

Accepted Answer

We don’t provide these from a hygiene and safety perspective. We recommend that helmets are ridden on all our holidays and we suggest you clip your helmet to your hand luggage so that you can keep it safe and secure whilst you travel.

Question 8

Will a love velo representative meet me on my holiday?

Accepted Answer

This depends on what you have booked, All group guided trips and events are staffed and you will be provided information on your meeting point and who to meet. If you have booked a self guided holiday, you will not be met by a representative. All the information on how to meet your transfer, where to pick up your bike, and any other pertinent information will be on your final booking confirmation.

Question 9

Can you fit hire bikes to suit me?

Accepted Answer

We will size your bike according to your height. We do this because frame sizes differ between manufacturers. We are also able to take 3 specific measurements called your ABCs so that when you arrive on your holiday, your bike will be set up in advance with only a small amount of adjustment, if any, required. Please note that we do not setup bikes in accordance with a bike fit.

Question 10

Can I bring my own bike on a holiday?

Accepted Answer

Absolutely! We can even organise your bike to be collected and sent to your first hotel. This removes any of the hassle and worry of getting it booked on the plane, the bike not making it on time or being damaged in transit. It might be cheaper though for you to hire a bike rather than pay the airline fee and larger vehicle transfer fee, so always ask us if that is an option for you.

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