Understand how your money is protected

Your Financial Protection

We are a member of ABTOT under membership number 5523. #ridefurther #lovecycling #lovevelo

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Your Financial Protection

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Love Velo Ltd (membership number 5523) and in the event of their insolvency, protection is provided for non-flight packages.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Love Velo Ltd. In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here https://www.legislation.gov.uk/uksi/2018/634/contents/made/.

You can find out more about ABTOT here https://www.abtot.com/.